Self-Employed · Michigan · Aug 2025 – Present
Freelance IT Support Technician
Hands-on systems work for local businesses — installs, troubleshooting, and keeping tools running so owners can operate.
Overview
Independent IT support for retail and restaurant clients in Michigan. The work is practical and on-site: get payment systems live, fix machines that stop revenue, and leave owners with tools that stay reliable.
What I did
- Installed and configured Point-of-Sale (POS) systems, hardware, and payment software for retail and restaurant clients.
- Diagnosed and repaired hardware and software issues on PCs, laptops, and routers.
- Provided on-site troubleshooting so businesses could return to normal operations without long downtime.
Outcomes
- Clients get working POS and network setups instead of stalled checkouts or offline terminals.
- Faster recovery from hardware and software failures through on-site diagnosis and repair.
Focus areas
- POS installs
- PC / laptop repair
- Routers & networking
- On-site support